Help for Newport West during COVID-19

This list is updated as soon as possible and contains most useful information for Newport West constituents. If you have any issues or suggestions, please get in touch on:

📞  01633 376627

📧  [email protected]


Best wishes,



The List for Newport West:

Government advice now states that the “single most important action we can all take, in fighting coronavirus, is to stay at home in order to protect the NHS and save lives.” Full guidance on staying at home and away from others:

Please remember to keep yourself updated with the latest information from Public Heath Wales –

🚪 Stay at home.
🏥 Protect our NHS.
❤️ Save lives.


🏴󠁧󠁢󠁷󠁬󠁳󠁿 Welsh Government are constantly updating with the latest information and advice:


📚 Local Businesses, Charities and Schools:


💊 Medical Issues

Many GP surgeries are moving to telephone or video consultations only.

If you need prescriptions get in touch with your GP surgery – most should be able to provide 3 months worth of dated prescriptions. Pharmacies remain open – many can deliver your prescription so please call them. PLEASE DO NOT STOCKPILE MEDICINES.


Newport City Council is now working as part of the Gwent Local Resilience Forum (GLRF) as part of the response to Covid-19. You can follow the work from the Newport City Council website or follow the GLRF on Twitter: @gwentprepared


💵 Financial Concerns

Welsh Government support for business: or 0300 060 3000

If you have concerns about being able to pay your bills the best time to talk to your providers is now. Get in touch with them to talk about payment holidays and any support that might be available.

  • Citizens Advice Debt Line – 01267 592 267
  • Citizens Advice Welfare Benefits Line – 01267 231 742

Information on the greater protection of tenants and landlords affected by coronavirus in Wales:

Newport City Council: 01633 656 656


🗞 Local News


📱Coronavirus News

Get advice on Coronavirus direct to your phone using the GOV.UK WhatsApp information service. Add 07860 064422 to your contacts and send the message “hi” to that number on WhatsApp get started.


🍽 Foodbanks

Newport Food bank:

Phone: 01633 822211

Email: [email protected]


Tuesday, Wednesday, Friday:

Citizens Advice

8 Corn St


NP20 1DJ



Christchurch Centre

BT Compound

Malpas Road


NP20 5PP


✈️ Travel Advice


🐕 Pets

Looking after pets and animals during COVID-19:

(Link may not work on some smartphone browsers)


📦 Local Businesses Open or Offering Delivery

Many local restaurants, pubs and cafes offer takeaway services. Please check with them. These are not endorsements.

Open in Kingsway:

  • B&M’s
  • NM Money
  • Poundland
  • Principality Building Society
  • Rae Barton Fruit & Veg (delivery also)
  • Savers
  • Sainsbury’s
  • Wilko

Fresh groceries:



Newspaper delivery:

Entertainment & Children:

Local volunteers:

Newport City Council will be signposting residents who want to help to local organisations.  One in particular is the Red Cross.  They operate here in Newport and have lots of opportunities available.  Their community reserve volunteer programme is perfect if you are someone who would naturally want to help during an emergency but don’t have the time to commit all year round

Wales Council for Voluntary Action have more specific volunteering roles (anything from medical, digital, food banks and more) here:

If you are able and willing to offer your help in supporting the elderly, frail, disabled and vulnerable people and families in Newport please contact GAVO (Gwent Association of Voluntary Associations) below.:

For church groups in Newport:

Ffrind i mi volunteering page:


🗣 Helplines

  • Live Fear Free – Help and support advice for domestic abuse, sexual violence and other forms of violence: 0808 80 10 800
  • Age Cymru – ‘Check in and chat’ telephone service for over 70s who live alone from Mon 23rd March 0800 223 444 [email protected]
  • Meic Cymru – Help and advice for children and young people: 0808 80 23456, text 84001 8am-midnight
  • Silver Line – Older people worried about loneliness and isolation 24 hours a day 7 days a week: 0800 470 80 90
  • Samaritans – on hand day or night: 116 123 or email [email protected]
  • Lung condition helplines – British Lung Foundation helpline: 03000 030 555
  • Alzheimer’s Society (encouraging people to join Dementia Talking Point) – 0333 150 3456
    • Constituents with questions about what they should be doing and how they should be interacting with people living with dementia at this time can access this guidance.
  • Llamau Newport Family Mediation Service – 07966561530
  • Veteran or families of veterans, Veterans’ Gateway 24/7 – 0808 802 1212
  • Wales Learning Disability Helpline – 0808 8000 300
  • Newport Mind – 01633 258741 [email protected]
  • Newport Citizens Advice: 0300 330 2117
  • Asthma Helpline: 0300 222 5800
  • Other lung conditions helpline: 03000 030 555


🤔Useful Organisations:

⚽️ Newport County AFC:

The team are offering some brilliant forms of support, like the following:

  • Clwb Spytty – Junior Supporters

If any of our younger fans have any questions for their favourite players then drop them a line using the following email and they will get you a response: [email protected]

  • Mental Health

They work very closely with Charity My Discombobulated Brain and they have come up with a daily suggestion to maintain your mental wellbeing

  • Including: support for vulnerable fans, media signposting and more

Visit their page for the latest information on Newport County services:



🏉 Newport Dragons

“Players and staff will be contacting all of its elderly supporters and those with a disability, drawing information from records held, to offer the help of the Community team and Dragons’ supporters. We will also be helping those who become house-bound through illness.


They’re making an appeal to Dragons supporters who are in a position to help others to show the famed community ethos – and come forward with their offer to volunteer; whether that be chats on the phone, picking up shopping or some general maintenance tasks.”


Those willing to help fellow Dragons should email [email protected]

Visit their page for the latest information on ‘Dragons deliver’:


Other Welsh Government Guidance that may be useful:


This list is not comprehensive and will be updated as quickly as possible. If you would like to be added to this page or if there’s anything you think would be useful, please contact [email protected]